How is delivery accomplished?

After the payment has been sent, your order will appear in our delivery queue. Our delivery team will log into the appropriate game and contact the character specified on the order form. Some games currency can be mailed in the game, if we have made sure that your information is correct, we will tip your currency through game mail system when you are offline. For some game we should do the trade face to face in game, you need to inform us when you can be online, then our team will login the game to do the trade with you. If we can't make sure your information, or our delivery team is unable to contact you, an E-mail will be sent to the contact address provided. You may reply to this E-mail or log onto our live chat to verify the status of your delivery.

How long does delivery take?

We can usually deliver Guild Wars golds within 10 to 15 minutes, not exceed 36 hours for other games, as long as your payment is confirmed and all your information is correct. For something unexpected, the delivery time maybe longer. But we promise that the time will never exceed 36 hours. If you still cannot receive your goods after 36 hours since you have made the order, we will issue a full refund.

For Guild Wars golds 10 minutes delivery: I have been waiting in game for a really long time. How do I confirm my order?

If you have been waiting in game for more than 30 minutes after the payment was sent, first check your contact email to see whether we have tried to locate you. If your inbox has no email, feel free to log onto our live chat window and speak with one of our customer service representatives to confirm whether everything is all right with your order.